Return and Refund Policy for Dewy Skin Shop

Return and Refund Policy for Dewy Skin Shop

Order Cancellation

At Dewy Skin Shop, we understand that plans can change! You can cancel your order anytime before it is shipped. If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the packaging and shipping process has begun, we are unable to accommodate cancellations.

Refunds

We stand by the quality of our products and offer a 100% money-back guarantee for items that are defective or damaged during shipping. If you receive a damaged product, please reach out to us, and we will provide you with a return address for a replacement or refund based on your preference.

If you are not satisfied with your order, please contact our support team, and we will do our best to resolve the issue! 

Return Shipping Costs

Please note that customers are responsible for paying any return shipping costs. 

Refund Exceptions

 Refunds will not be issued in the following cases:

  • If your order does not arrive due to factors within your control (e.g., providing an incorrect shipping address).

You can submit refund requests within 15 days after the 45-day delivery guarantee period has expired. Simply send us a message via our Contact Us page, and we'll be happy to assist you!

Thank you for choosing Dewy Skin Shop, where your satisfaction is our priority!

100 % Self LOVE

Once upon a time, in a world where self-care and beauty reigned supreme, a group of passionate individuals came together with a shared vision: Our story is one of dedication and innovation. We picked a range of products that are gentle yet transformative, designed to target specific skin concerns while promoting overall skin health. But our story goes beyond skin deep. We believe in the power of self-love, self-expression, and self-confidence. We understand that taking care of your skin is not just about achieving a flawless complexion, but also about embracing your individuality and feeling comfortable in your own skin. That's why our products provide you with a holistic experience that celebrates your unique beauty journey.

At our core, we are more than just Dewy Skin Shop. We are a community of like-minded individuals who believe in the transformative power of self-care. We invite you to join us on this magical journey of self-discovery and empowerment, as we strive to redefine the way we care for our skin and connect with our inner radiance. Welcome to our world, where beauty meets compassion, and where your skincare routine becomes a ritual of self-love. Together, let's unveil the radiant, confident, and beautiful you.

Our Mission

At Dewy Skin Shop, we believe radiant skin should be accessible to everyone. Our mission combines science-backed solutions with customer experiences for effective skincare. Our products make achieving a glowing, dewy look simple and convenient. Join us in unlocking your skin's true potential!

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